Due to the nature of fragrance products, we do not accept returns on opened or used items. However, if your order arrives damaged or incorrect, please contact us within 48 hours of delivery and we'll make it right.

We process orders quickly, so please contact us as soon as possible if you need to make changes. Once an order has been dispatched, we're unable to modify or cancel it.

We're so sorry to hear that! Please take a photo of the damaged item and packaging, then reach out to us via our Contact page. We'll resolve it promptly.

Absolutely. We use high-quality, skin-safe ingredients in all our formulations. However, if you have sensitive skin or known allergies, we recommend doing a patch test before full application.

Each product description includes detailed notes (top, heart, and base) to help you understand the scent profile. If you're unsure, feel free to reach out to us — we love helping customers find their perfect match!