Frequently Asked Questions
We typically process orders within 1–2 business days. Delivery across Pakistan usually takes 3–5 business days depending on your location. You'll receive a tracking number once your order is dispatched.
Yes! We offer free shipping on orders above a certain amount. Check our current promotions at checkout for the latest offer.
We process orders quickly, so please contact us as soon as possible if you need to make changes. Once an order has been dispatched, we're unable to modify or cancel it.
Currently, we ship within Pakistan only. We're working on expanding internationally — stay tuned!
Due to the nature of fragrance products, we do not accept returns on opened or used items. However, if your order arrives damaged or incorrect, please contact us within 48 hours of delivery and we'll make it right.
We're so sorry to hear that! Please take a photo of the damaged item and packaging, then reach out to us via our Contact page. We'll resolve it promptly.
Our fragrances are crafted for longevity. Depending on the concentration and your skin type, you can expect 6–12 hours of wear. Applying to pulse points (wrists, neck, behind the ears) helps maximize projection and longevity.
We offer both alcohol-based Eau de Parfums and concentrated oil-based attars. Each product listing clearly states the type and concentration so you can choose what suits you best.
Absolutely. We use high-quality, skin-safe ingredients in all our formulations. However, if you have sensitive skin or known allergies, we recommend doing a patch test before full application.
Each product description includes detailed notes (top, heart, and base) to help you understand the scent profile. If you're unsure, feel free to reach out to us — we love helping customers find their perfect match!
We accept Cash on Delivery (COD) displayed at checkout.
